Our commitment to clarity and compliance
At JIRIX Service d.o.o, we believe transparency is the foundation of every strong business relationship. These legal notices outline how we operate as an IT services provider, how we handle and protect the data entrusted to us, and what you can expect when working with us. Whether you are a current client, a prospective partner, or simply visiting our site, we want you to have a clear and honest picture of our practices and commitments.
How We Work Together
JIRIX Service d.o.o provides IT services, computer programming, professional consulting, and the management and maintenance of IT equipment to business clients based in Zagreb and beyond. By using our services, you enter into a professional agreement governed by these terms. We are committed to delivering technical expertise with consistency, transparency, and clear communication throughout every engagement. In return, you agree to provide accurate and complete information necessary for us to perform our work, and to pay agreed fees within the timeframes established in your service agreement. While we bring full professional dedication to every project, we do not guarantee specific business outcomes that fall outside the scope of our technical services. We are not liable for indirect damages, consequential losses, or disruptions caused by circumstances beyond our reasonable control, including third-party failures, infrastructure outages, or force majeure events.
How we collect and protect your information
JIRIX Service d.o.o collects only the data necessary to deliver, maintain, and improve the IT services we provide. This includes basic contact and technical information required to manage your infrastructure and respond to support requests. We apply industry-standard security practices to keep your data protected, and we never share it with third parties beyond what is required to operate our services. Your privacy is not an afterthought — it is built into how we work.
Limitations of our responsibility
JIRIX Service d.o.o provides IT services, computer programming, and professional consulting strictly on an as-is basis. While we apply our full expertise to every engagement, we cannot guarantee uninterrupted service or error-free outcomes in all circumstances. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to data loss, system downtime, business interruption, or lost profits — whether foreseeable or not. In all cases, our total liability remains limited to the total amount paid for services rendered in the twelve months preceding the claim.
Contact JIRIX Service d.o.o
Reach us directly at contact@jirixservice.com or call +385 1 481 99 55. Based in Zagreb, Croatia, we work closely with businesses that rely on stable, well-managed IT infrastructure — and we're happy to answer any questions about consulting, equipment management, or ongoing technical support. Whether you're dealing with a specific issue or planning ahead, we'll give you a straightforward, honest response.